Free Postage and Afterpay available. Free Returns

Postage

Estimated Shipping/Postage times.

Postage is Free for all standard shipping/postage.

Australia 

Arrival is estimated from 2-5 business days 

New Zealand

Arrival is estimated in 5 business days.

USA

Arrival is estimated in 5 business days.

UK

Arrival is estimated in 6 business days.

Canada

Arrival is estimated in 9 business days.

I just placed an order. When will I receive it?

Currently the world over postage is taking longer than expected. I will ensure that your purchase will be posted the next business day after your purchase.

Will I receive a tracking number?

Yes! Tracking is provided for every order. Tracking will be available once your order is confirmed for pick up, and you will be emailed every step of the way.

I've entered an incorrect address?

If you have misspelled or auto-filled your address incorrectly, notify me immediately at hello@deservedluxury.com and if your order hasn't already been processed I will be happy to correct it for you.

If you provide an incorrect email address, no problem! Just contact me at hello@deservedluxury.com with the correct information and I will resend your receipt.

What happens if my item has arrived damaged?

I use quality postage services and expect your items to arrive in perfect condition, but If this doesn't happen, please contact me straight away and I will do my best to sort this out for you ASAP.

If the item is confirmed to be damaged, I will happily send you a replacement of the same product free of charge. If a replacement of the same product is no longer in stock, I will offer you the choice of a product of equal value, or a refund of the purchase price.